About us

Luuma Agencies Limited is a proudly Zambian-owned civil engineering and construction company dedicated to delivering exceptional infrastructure projects. Specializing in the construction of commercial buildings, dams, and roads, we combine local expertise with a commitment to quality and innovation. Our team is passionate about contributing to Zambia’s development by providing reliable, sustainable, and efficient engineering solutions tailored to meet the unique needs of each project.

Our company was established to address a critical gap in Zambia's civil engineering and construction industry, which has experienced rapid growth and investment over the past 20 years. Despite this expansion, much of the industry has been dominated by profit-driven companies that often compromise on quality, building standards, and safety. Recognizing this unacceptable trend, Luuma Agencies Limited was founded to uphold the highest standards of workmanship, safety, and integrity, ensuring that every project not only meets but exceeds expectations for quality and compliance.

Our commitment is to restore trust and excellence in construction, filling the void left by others focused solely on profit.

To be recognized as a leading engineering, construction, and project management company, trusted and valued by our clients and partners as an essential contributor to their success. We strive to build lasting relationships through excellence, innovation, and unwavering commitment, becoming the preferred partner that consistently delivers outstanding results and drives sustainable growth for all stakeholders.

Our Vision

To establish and uphold our reputation as one of the foremost engineering and construction companies by consistently delivering exceptional quality and value. We are committed to fostering long-term success and sustainability through repeat and referral business, driven by complete customer satisfaction. This commitment encompasses timeliness, meticulous attention to detail, a service-oriented mindset, and unwavering professionalism. We conduct all our operations with the highest standards of integrity, honesty, and fairness, ensuring trust and respect in every client relationship.

Our Mission

Integrity

We conduct our business in accordance with the highest standards of professional behavior and ethics.

We are transparent, honest and ethical in all our interactions with personnel, clients, subcontractors and the public.

Our Values

Client Satisfaction

We strive to provide exceptional customer service through flexible scheduling, quality products, efficient services, and innovative solutions resulting in value to the customers and stakeholders.

Professionalism

We provide service to our clients and work together as a team in a professional and respectful manner, always advancing toward a level of mastery in our fields of work.

We understand that complex issues have varying results, but muh1al respect will be the constant.

Safety

We uphold a positive and proactive safety culture, and lead by example in all aspects of our business.

We strive to exceed best practice, and instill this value in personnel and subcontractors.

Our Business Principles

At Luuma Agencies Limited, we believe that our ongoing success depends on several key factors:

• A strong and effective management team

• Respect for and empowerment of our staff

• A steadfast commitment to quality

• A solid financial foundation coupled with prudent management

• Building and maintaining excellent client relationships

• Transparency in all our business practices

Luuma Agencies Limited’s business philosophy centers on a quality-driven approach for every assignment. Even when financial constraints influence how clients execute projects, we consistently ensure the delivery of high-quality results without compromise.

Our Business Approach